AI problems

Find the message or symptom you see, then follow its fix.

Mira's AI is paused

Your AI credits for this month are used up. Your email keeps working. Plan & usage shows the day your credits renew. Until then:

• On Free, upgrade to Pro for 1,000 credits a month.
• On Pro, turn on pay as you go, or select Raise the limit if you reached your limit.

"Mira could not answer" or "could not summarize"

The request did not finish. Try again in a moment. If it keeps failing on one conversation, ask about a smaller part of it in Ask Mira, or check Mira's status page.

A connected app says "Mira's MCP server is part of Pro"

Connecting other AI apps needs Pro. Upgrade to Pro, then connect again from the app.

A connected app says "This request expired"

The connection took too long to finish. Start it again from your AI app.

A connected app cannot find a mailbox

The app reads only the mailboxes you chose when you connected it. To change them, connect the app again and choose the mailboxes. See Use your mail in other AI apps.