# Share feedback or get help

Send Mira an idea, report a problem, or ask a question.

Tell Mira what works, what doesn't, or what you'd like to see, right from the app.

## Before you start

If something stopped working, check [Mira's status page](https://status.mirahq.app) first. It shows when Mira is having a problem and when it's fixed.

## Share feedback in Mira

### Open Share feedback

Select **Share feedback** at the bottom of the sidebar, in your mail or in **Settings**. While you connect your first mailbox, select **Need help?** at the top of the page instead.

### Write your message

Choose **Idea**, **Problem** or **Question**, then write your message. For a problem, say what happened and what you expected.

### Add a screenshot

This is optional. Select **Add screenshot**, or paste an image into the window. You can add one PNG, JPEG, WebP or GIF image of up to 5 MB.

### Send

Select **Send**. The reply comes to the email address of your Mira account.

> **Warning:** A screenshot can show your email. Crop anything private before you add one.

**Include technical details** is on unless you turn it off. It adds your browser, screen size, language, time zone and the page you are on, so a problem is easier to find. It never includes your email.

You can send up to 5 messages an hour.

## Email Mira

You can also write to [support@mirahq.app](mailto:support@mirahq.app), for example if you can't sign in.

## Next steps

- [Mailbox problems](https://mirahq-stg.app/docs/troubleshooting/mailbox-problems.md)
- [AI problems](https://mirahq-stg.app/docs/troubleshooting/ai-problems.md)