# AI problems

Fix Mira's AI when it is paused, cannot answer, or a connected app cannot connect.

Find the message or symptom you see, then follow its fix.

## Mira's AI is paused

Your AI credits for this month are used up. Your email keeps working. Plan & usage shows the day your credits renew. Until then:

- On Free, [upgrade to Pro](https://mirahq-stg.app/docs/account/plans-and-credits) for 1,000 credits a month.
- On Pro, turn on [pay as you go](https://mirahq-stg.app/docs/account/pay-as-you-go), or select **Raise the limit** if you reached your limit.

## "Mira could not answer" or "could not summarize"

The request did not finish. Try again in a moment. If it keeps failing on one conversation, ask about a smaller part of it in [Ask Mira](https://mirahq-stg.app/docs/ai/ask-mira), or check [Mira's status page](https://status.mirahq.app).

## A connected app says "Mira's MCP server is part of Pro"

Connecting other AI apps needs Pro. [Upgrade to Pro](https://mirahq-stg.app/docs/account/plans-and-credits), then connect again from the app.

## A connected app says "This request expired"

The connection took too long to finish. Start it again from your AI app.

## A connected app cannot find a mailbox

The app reads only the mailboxes you chose when you connected it. To change them, connect the app again and choose the mailboxes. See [Use your mail in other AI apps](https://mirahq-stg.app/docs/ai/connect-an-ai-app).

## Next steps

- [Plans and AI credits](https://mirahq-stg.app/docs/account/plans-and-credits.md)
- [Use your mail in other AI apps](https://mirahq-stg.app/docs/ai/connect-an-ai-app.md)